A credit card is required to guarantee your appointment. Your card will NOT be charged unless it is a no-show. Your card will be charged at the spa after service. Cancellation rule strictly enforced. If you are a no-show for your appointment we will charge you for the no-show fee. A no-show there will be a 30% fee charged for the service you booked. (Example: If the service you booked was $90.00, the no show fee will be 30% of $90.00 which is $27.00) Thank you for booking with us!