· Please at least 24 hours in advance for cancellation or rescheduling of your spa service appointment.
· Please text us at 408.314.3181 or email us at 1654pearlspasf@gmail.com
· Please DO NOT call us. The front desk is very busy all day, so they cannot answer your phone call.
· If you don’t get a confirmation from us your appointment is not canceled and you will be charged a no-show fee.
· If you have a group appointment (more than 2 people) you have to notify us 48 hours in advance instead of 24 hours otherwise you will be charged a no-show fee.
· For a no-show, there will be a 30% fee charged for the service you booked. (Example: If the service you booked was $90.00, the no-show fee will be 30% of $90.00 which is $27.00)
· If you are sick on the same day as your appointment Please notify us as soon as possible. We will make an exemption.

If you agree with our rule please click the proceed button.